Privacy Policy for an Online Cosmetics Company

Effective Date: June 1, 2024

This Privacy Policy describes how Lilac Natural Beauty (“we,” “us,” or “our”) collects, uses, and discloses personal information when you visit and make purchases from our website www.lilacnaturalbeauty.com (the “Website”). This Privacy Policy applies to individuals in Canada and the United States.

1. Consent

By using our Website and Service users agree that they consent to:

1. The conditions set out in this Privacy Policy; and
2. The collection, use, and retention of the data listed in this Privacy Policy

1. Information We Collect

We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional data beyond the data listed below without notifying you first.

2.1 Personal Information: We may collect personal information that you provide to us when you create an account, make a purchase, or contact us. This information may include your name, email address, phone number, shipping and billing address, and payment details.

2.2 Cookies and Similar Technologies: We may use cookies and similar tracking technologies to collect information about your browsing activities on our Website. Cookies are small text files that are stored on your device and allow us to recognize you and personalize your experience. Data will be stored until the purpose the data was collected for has been achieved. You will be notified if your data is kept longer than this period of time. 

1. Use of Information

3.1 Provide and Improve Our Services: We use the personal information we collect to process and fulfill your orders, communicate with you, and provide customer support. We may also use this information to improve our products, services, and user experience.

3.2 Marketing and Promotions: With your consent, we may send you marketing communications about our products, promotions, and special offers. You may opt-out of receiving these communications at any time by following the instructions provided in the communication or by contacting us.

3.3 Legal Compliance: We may use and disclose personal information as necessary to comply with applicable laws, regulations, legal processes, or governmental requests.

1. Sharing of Information

4.1 Service Providers: We may share personal information with third-party service providers who assist us in operating our business, such as payment processors, shipping carriers, and IT service providers. These service providers have access to personal information only as necessary to perform their functions.

4.2 Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Website of any change in ownership or use of your personal information.

4.3 Legal Requirements: We may disclose personal information if required to do so by law, court order, or other legal process, or if we believe that such disclosure is necessary to protect our rights, property, or safety, or that of others.

1. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

1. Your Rights

You have certain rights regarding your personal information, including the right to access, correct, or delete the personal information we hold about you. For users that register on our website, we store the personal information they provide in their user profile. All users can view, edit, or delete their personal information at any time. 

1. Security

In order to protect your security, we use strong browser encryption and store all data on secure servers with reliable facilities. We take reasonable measures to protect personal information from loss, unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your personal information beyond what is reasonably practical.

1. Children’s Privacy

Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under the age of 18. If you believe we have collected personal information from a child under the age of 18, please contact us immediately, and we will take steps to remove such information.

1. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Effective Date” at the beginning of this Privacy Policy. We encourage you to review this Privacy Policy periodically for any changes.

1.  Contact Us

If you have any questions or concerns about our Privacy Policy or our handling of your personal information, please contact us at:

contact@lilacnaturalbeauty.com

By using our Website, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

Last Updated: June 1, 2024